
Shipping Policy
Effective Date: January 14, 2025
At Water Filter Royal, we are committed to delivering your products in a timely and efficient manner. This Shipping Policy outlines the terms and conditions for shipping and delivery when you make a purchase on our website waterfilterroyal.click. Please read carefully to understand how we handle shipping.
1. Shipping Areas
We currently offer shipping to addresses within the United States. We are not yet offering international shipping, but we are working on expanding our shipping options in the future.
2. Shipping Methods and Delivery Times
- Standard Shipping: Delivery times typically range from 5-7 business days depending on your location and the shipping carrier.
- Expedited Shipping: If available, expedited shipping options may offer delivery within 2-3 business days.
- Processing Time: Orders are generally processed and shipped within 1-2 business days after the order is confirmed. Orders placed on weekends or holidays may take longer to process.
3. Shipping Costs
Shipping costs are calculated at checkout based on the delivery address and selected shipping method. You will be able to view the exact shipping cost before completing your purchase.
- Free Shipping: We occasionally offer promotions with free shipping for certain order values. Please check our website for current promotions.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number (if available). You can track your order through the shipping carrier’s website using the provided tracking details.
5. Address Accuracy
Please ensure that your shipping address is accurate and complete. We are not responsible for shipping delays or failed deliveries caused by incorrect or incomplete address information. If there is an error in your address, please contact us immediately at info@waterfilterroyal.click to correct it.
6. Shipping Delays
While we strive to ensure timely delivery, there may be occasional delays due to factors outside of our control, such as weather conditions, natural disasters, or third-party carrier delays. In such cases, we will make every effort to keep you informed, but we are not responsible for any delays caused by the shipping carrier.
7. Damaged or Lost Shipments
If your order is damaged during transit or if you believe it has been lost, please contact us immediately at info@waterfilterroyal.click. We will work with the shipping carrier to investigate and resolve the issue.
- For damaged items, please provide photographic evidence of the damage to help us expedite the process.
8. Shipping Restrictions
We are unable to ship to P.O. Boxes or APO/FPO addresses. If you provide a P.O. Box address during checkout, we will contact you for an alternative shipping address.
9. Customs and Import Duties
If we expand our shipping to international locations, any customs fees, import duties, or taxes levied on international shipments will be the responsibility of the customer.
10. Customer Support
If you have any questions or concerns about shipping, please contact our customer support team:
- Email: info@waterfilterroyal.click
- Phone: (940) 683-3759
- Address: 1801 Thompson St, Bridgeport, Texas 76426
Thank you for choosing Water Filter Royal. We aim to provide you with a seamless shopping experience, and we are here to help with any shipping-related issues you may encounter.