Sales Policy
Effective Date: January 14, 2025

At Water Filter Royal, we are committed to providing our customers with high-quality products and exceptional service. Our Sales Policy outlines the terms and conditions for purchasing products from our website. By making a purchase, you agree to the following terms:

1. Product Availability

  • All products offered for sale on waterfilterroyal.click are subject to availability. We make every effort to keep our inventory accurate, but we cannot guarantee that all items will be in stock at all times.
  • In the event that an item you ordered is unavailable, we will notify you as soon as possible and provide you with the option to cancel your order or choose an alternative product.

2. Pricing

  • All prices on our website are listed in USD (United States Dollars) and may be subject to change without prior notice.
  • Prices do not include applicable taxes, shipping fees, or any other additional charges unless explicitly stated. The final price you pay will include these charges.
  • Water Filter Royal reserves the right to correct any pricing errors that may occur due to technical issues or inaccuracies. If a pricing error is discovered after you place your order, we will notify you and offer the option to confirm the corrected price or cancel the order.

3. Order Confirmation

  • After placing an order, you will receive an order confirmation email, which will contain the details of your purchase, including the items ordered, pricing, and estimated delivery time.
  • An order confirmation does not guarantee acceptance of the order. We reserve the right to cancel any order at our discretion for reasons including but not limited to product unavailability, payment issues, or suspected fraudulent activity.

4. Payment Terms

  • Payment Methods: We accept various payment methods, including major credit and debit cards, PayPal, and other secure payment options. By submitting your order, you authorize Water Filter Royal to charge your payment method for the full order amount, including taxes and shipping fees.
  • Payment Authorization: Payment is authorized at the time of purchase. Once your payment is processed, we will begin preparing your order for shipment.

5. Shipping and Delivery

  • We offer shipping to various locations. Shipping fees and delivery times will be calculated at checkout based on the delivery address and shipping method selected.
  • Once your order is shipped, you will receive a shipping confirmation email with tracking details, if available.
  • Delivery times may vary based on location and shipping carrier. We make every effort to process and ship orders promptly, but delays due to factors such as weather, holidays, or third-party shipping carrier issues may occur.

6. Sales Tax

  • Sales tax is applied to orders based on the shipping address and the applicable tax rate for that location. The total sales tax will be calculated at checkout.

7. Returns and Refunds

  • Return Policy: We accept returns of unused and unopened products within 30 days of delivery. Please refer to our Refund and Returns Policy for more information on the return process and eligibility.
  • Refunds: Once your returned item is received and inspected, your refund will be processed within 7-10 business days. Refunds will be issued to the original payment method used at checkout.

8. Order Cancellations

  • Orders can be canceled if they have not yet been processed or shipped. To request a cancellation, please contact us as soon as possible via info@waterfilterroyal.click or (940) 683-3759.
  • Once an order has been processed or shipped, it cannot be canceled, but you may return the item according to our return policy.

9. Customer Support

If you have any questions or need assistance regarding your purchase, payment, or any other aspect of our sales process, please contact our customer service team:

Thank you for shopping with Water Filter Royal. We value your business and are dedicated to providing you with the best products and customer service